Our full communication curriculum includes:
			Core Writing Seminars - the basic courses for general business and technical writing tasks
			Specialized Writing Courses - developed to meet particular client goals
			Effective Presentation Skills
			Interpersonal Communication

Flexible scheduling options allow you to choose the length
and schedule that work best for your organization.

Core Writing Seminars The basic courses for general business and technical writing tasks	Professional Writing Seminar - a 12- to 15-hour seminar that develops comprehensive strategies for writing all types of documents: reports, proposals, memos, letters, e-mail, and procedures. Effective Technical Writing - a 12- to 15-hour seminar that focuses on writing technical documents that are well-organized, clear, and concise. The course specifically addresses making technical information clear to audiences with different expertise. Grammar and Punctuation Proof - a lively 9-hour review of basic English grammar and practice in proofreading for quality control. Introduction to Reader-Friendly Writing - a 1-day introduction to the core principles of writing effective, reader-friendly documents.
Specialized Writing Courses Developed to meet particular client goals	If your group faces a particular written communication challenge, we can design and deliver a specialized workshop to help you solve it. Some recent examples include: Writing Research Reports for Diverse Audiences Writing Effective Reports and Proposals Writing Audit Reports Writing Effective E-mail Meeting by Machine: Effective Voice- and E-mail Writing for the Web Writing Effective Sales Letters Managing Other People's Writing
Effective Presentation Skills	Effective Presentations: Selling Yourself and Your Ideas - a 2-day workshop that helps participants plan, design, and deliver a cohesive, polished presentation. Presenting Quality Client Visits - a 6-hour workshop that focuses on making consistently professional presentations to clients so they understand the company's key market differentiators and benefits.
Interpersonal Communication	Polishing Your Professional Image - a 1½-day workshop that analyzes what helps or hurts a professional image. Participants apply those insights to improving their professionalism in answering the telephone, handling requests and e-mail, and dealing with challenging people. Communicating Outstanding Customer Service - a 2-half-day workshop that helps participants improve their customer service delivery through active listening, responding with diplomacy, using problem-solving statements, and sounding competent and clear.

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Our other services:

	Coaching key players and teams
	Consulting to resolve communication issues
	Designing and editing high-impact documents